Privacy Policy

Effective Date: June 23, 2025

At Portside Collective d/b/a Portside Hat Company, we care deeply about your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or make a purchase, in accordance with South Carolina and U.S. federal law.

Information We Collect:
When you browse our site, place an order, or contact us, we collect personal information that helps us serve you better. This may include your name, email address, phone number, shipping and billing addresses, and payment details. We also collect limited technical information—such as your IP address, browser type, time zone, and browsing activity—using cookies and similar technologies. This helps us understand how visitors interact with our site and allows us to improve the experience.

How We Use Your Information:
We use the information we collect to fulfill orders, communicate with you about your purchase, respond to customer service inquiries, and offer updates or promotions you might be interested in. Your information allows us to operate smoothly and provide a personalized shopping experience. If you ever prefer not to receive marketing messages, you can opt out at any time.

Sharing Your Information:
Your privacy is important to us, and we never sell your personal information. We only share your data with third parties who help us operate our business—such as secure payment processors, trusted shipping carriers, and analytics providers. These partners are required to protect your data and use it only for the services they provide.

Cookies and Tracking Tools:
Our website uses cookies and similar tracking tools to remember your preferences, analyze traffic, and enhance your experience. Cookies are small data files stored on your device that help us understand how you interact with our site. You can adjust your browser settings to disable cookies if you prefer, though doing so may impact certain features.

Your Rights and Data Retention:
We retain your information only as long as needed to fulfill orders, meet legal obligations, and provide customer service. As a South Carolina resident, and in line with federal privacy protections, you have the right to access the personal information we hold about you, request corrections, or ask us to delete your data. If you’d like to make a request, just reach out—we’re happy to help.

Security:
We take your privacy seriously and implement industry-standard security practices to protect your data, including encryption and secure connections. While no method of transmission is 100% secure, we do everything reasonably possible to safeguard your information.

Changes to This Policy:
This Privacy Policy may be updated occasionally to reflect changes in our practices, technology, or legal requirements. Any updates will be posted here, and the effective date at the top will be revised.

Contact Us:
If you have any questions, concerns, or requests regarding your personal data or this policy, please don’t hesitate to contact us at info@portsidehatco.com. Portside Collective d/b/a Portside Hat Co. is proudly based in Charleston, South Carolina.